How it works
An extension of your front office.
Integrity sits between doing all your billing in-house and handing your whole practice to a management company. Our claims experts work as part of your team — so most practices need just one or two people in the office, with us behind them.
The claim flow
Every claim comes to us first.
Instead of sending claims straight to a clearinghouse, you send them to Integrity. That one change is what makes everything else possible.
You send us your claims
A simple export from your practice software comes to us instead of going direct to a clearinghouse.
We make them error-free
Every claim gets carrier-specific edits — updated continually as payers change their rules — so it goes out clean the first time, not bounced back to your desk.
We work it until it's paid
If a claim needs a secondary submission and any corrected claims, we handle it and follow it all the way through to payment.
One charge per claim
No matter how many resubmissions it takes, you're billed once. We don't charge again for secondary submissions or corrected claims the way many services do.
Who does what
You keep control. We handle the claims.
The line between us is deliberate. We take on the claims expertise; you keep the parts that keep your data yours.
Integrity handles
- Carrier-specific edits on every claim
- Secondary submissions and corrected claims
- Staying current as carrier rules change
- Ongoing consultation when you hit staff turnover or a knowledge gap
Your office keeps
- Posting payments once insurers pay
- Data entry in your own system
- Full ownership of your patient records
- The day-to-day — handled by one or two staff
Where we fit
The middle path — on purpose.
All in-house
You carry the full billing burden: more staff to hire and train, and every changing carrier rule to keep up with on your own.
An extension of your team
Expert claims handling as part of your office — without giving up payment posting, data entry, or control of your records.
Full practice management
Someone else runs your billing end to end, including posting payments — which means handing over your data and a lot of control.
Getting started
What you'll need.
Just one thing: practice software that can print or export your claims to an ASCII text file. You send us that file, and we take it from there.
Have questions about the fit?
Whether you're already with us or a practice you trust sent you our way, we're happy to walk through how this would work for you. Just reach out.
Integrity Medical Billing
Billing for chiropractic & physical therapy practices — DC & PT
HIPAA certified & compliant
Phone 678·777·0157